Online dispute resolution - adapting to an uncertain world

Online mediation: different but the same

 

The world is working differently now. Video conferencing is replacing the round-table meeting in many situations, and there’s no reason why mediation shouldn’t be the same. We offer a complete online mediation platform at no additional cost, and firmly believe that this offers parties a genuine alternative to traditional in-person meetings.

Taking the sting out of meeting face to face.

Mediation is traditionally built upon in-person contact, giving parties the chance to discuss the human element of the dispute. That’s not always essential though, and a changing world requires flexibility in how we connect. Online mediation provides the benefits of in-person meetings, with less of the tension of sitting around a boardroom table.

 

Save time and money.

A mediation may only take up a day, but there are additional costs associated with travel for everybody involved, including your legal representatives. Online mediation gives you the option to cut all of that out of the equation, and gives you the ability to pull in different people within your organisation at a moment’s notice.

A completely neutral venue.

Many mediations involve a lot of preliminary negotiation around times, dates, and locations. An online mediation gets rid of concerns around a location being too favourable for one side or the other, and enables parties to benefit from a completely neutral location. You can feel comfortable participating from a venue of your own choice.

 

Safe & Secure. Not just Zoom.

We understand that your dispute is commercially sensitive. We use a custom-built platform designed exclusively for mediation, using military grade cloud storage infrastructure and secure encryption technology for all audio & video calls, and file storage. All at no additional cost to the parties.